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Privacy Policy & Data Use Disclaimer

At PackMerge, we take your privacy seriously. This disclaimer outlines how we collect, store, and use your personal information when you sign up for our services.

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1. Information We Collect

When you create an account with PackMerge, we collect and store the following personal data:

  • Full Name – Used to correctly process and identify your shipments.

  • Shipping Address – Necessary for package handling and final delivery.

  • Telephone Number – Used for delivery updates and customer support.

  • Email Address – For account management, shipping notifications, and customer service.

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2. How We Use Your Information

We use your personal data only to:

  • Process and manage your shipments.

  • Provide customer support and respond to inquiries.

  • Send notifications about package status and account-related updates.

  • Improve our services and ensure security.

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3. Data Protection & Your Rights

We comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR) (for EU-based users).

  • California Consumer Privacy Act (CCPA) (for California residents).

  • Personal Information Protection and Electronic Documents Act (PIPEDA) (for Canadian users).

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Depending on your location, you have the right to:

  • Access, update, or delete your personal data upon request.

  • Know what data we collect and how we use it.

  • Opt out of data sharing for marketing purposes (for CCPA compliance).

  • Request that we do not retain unnecessary personal data beyond service use (for GDPR & PIPEDA compliance).

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We do not sell personal data to third parties and only share information when necessary for shipment processing of your packages or when legally required.

 

4. Data Sharing & Security

We do not sell, rent, or share your personal data with third parties, except:

  • With trusted logistics partners (e.g., shipping carriers) to fulfill your deliveries.

  • When required by law or regulatory authorities.

We implement strict security measures to protect your data from unauthorized access.

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5. Contact & More Information

For any questions about your data privacy, or to request changes, please contact us at:  handling@packmerge.com

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By using PackMerge services, you acknowledge and accept this privacy disclaimer.

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